FAQs About the West48 Event Space

You've got questions, and we've got the answers. If you can't find the answer to your question here, feel free to contact us.

 Can I tour West48?
Of course! Tours are available Monday-Friday from 8am-4pm. Fill out our contact form or call Laura Sorensen at 515-868-0010 to set up your tour. In the meantime, check out a video tour of the space!
What hours are available for my event?
We can accommodate events during most hours plus weekends, depending on availability. Let us know what timeframe you are interested in, and we will do our best to get your event on our calendar.
How many guests can West48 accommodate?
At West48, we've got room for events of all shapes and sizes. If you're looking for a space to brainstorm with a smaller team or if you want to fill the space for a happy hour or conference, we've got room for 150+ people. Check out our floor plan or watch our video tour to get a look at the space.
 How much does it cost to reserve space at West48?
West48 spaces can be reserved in half day (up to 4 hours) and full day (over 4 hours) increments. Visit our pricing page for more details.
 How do I schedule an event?
Scheduling your next event with West48 is easy! Fill out our online form to get started, call Blue Compass at 515-868-0010 or email Laura Sorensen at lsorensen@bluecompass.com.
 What if I haven't quite worked out all the details for my event yet?
No problem! To get started, we just need to know the time and date of your reservation, some contact information and how you plan to use the space. We do require a 20% deposit to the hold the space.
 What happens after I reserve the space?
You're on the calendar - how exciting! Our Event Coordinator will be in contact with you about your event. You can also follow up at any time with small changes or questions.
What room setup options are available? 
West48 has tables on-site that are available to use in a variety of configurations. We can also work with an outside vendor if you'd like to rent tables or chairs different from what we offer. Check out photos of the space to see our tables, chairs and various setup options. 
Are setup and clean up included in my rental?
All setup and clean up is included in the rental fee and will be taken care of by West48. However, all personal items must be removed from the space at the end of your event. If minimal clean up will be required, the event contract will reflect those requirements and all will be discussed prior to your event with our Event Coordinator.
 What is your cancellation policy?
Should you need to cancel you event for any reason, the 20% deposit is non-refundable. Any other fees paid to Blue Compass on top of the 20% deposit can be used as credit to reschedule your event or can be refunded to you.
 Where can my guests park?
 Guests can park on the south side of the building and enter through the south doors.
Is A/V included in the rental cost?
At West48, we get tech. We want all of our guests to have an easy, seamless tech experience. Prior to each event, we will provide a demonstration of the A/V equipment, if needed. All A/V equipment is available for you to use during your event at no additional charge. Learn more about our A/V equipment.
What A/V equipment is available?
At West48, we have tech capabilities that you just can't find at traditional banquet spaces. Your event will be covered with our multi-channel audio system, 3 wireless microphones (handheld, lapel and headset), 2 full HD projectors, a floor monitor so the presenter can view their screen, an HDMI hookup on stage, computer presentations and presenter remote, Apple TV for airplay, WIFI and full color changeable stage lighting so you can customize the space for your event.
Is someone available to provide tech support during my event?
Tech support is available during regular business hours free of charge. If you'd like tech support outside of business hours (5pm-8am and weekends), there will be an additional $200 charge.
 What are your beverage options?
We offer a beverage package that includes coffee (cream and sugar are also available), water, a variety of soda and sparkling water. All drinks will be stocked and cold in the West48 kitchen for your event. Coffee can be brewed in advance by our Event Coordinator, or you are welcome to brew it yourself. Our beverage package is $5/person for half day rentals and $8/person for full day rentals.
Can I bring in outside food and drinks?
 Absolutely and free of charge too! Feel free to use the refrigerator in the kitchen, and make yourself at home.
 Can I serve alcohol at my event?
Yes, wine and beer can be served at West48. We will require proof of liability for any rental agreement, and this is covered under the client liability. Please note that in order to serve liquor, you will need to hire a private event bartender who has a liquor license.
Are there any additional catering fees I should be aware of?
We are happy to assist with catering your event through a licensed caterer of your choice. If you would like our Event Coordinator to place a catering order as well as setup any meals for your event, a 20% service fee will be added to the cost of the meal. West48 does not provide paper serving products, but most caterers will include any needed items with their catered meal. Please check with your caterer for more information. West48 will provide an assortment of serving dishes at no additional cost. Just let our Event Coordinator know ahead of time if you plan to use these items.
 Is West48 wheelchair accessible?
 Yes we are!
 Can I come early to decorate?
Yes, please arrange this time in advance with our Event Coordinator.
 Who is Blue Compass?
West48 is owned and operated by Blue Compass, a digital agency here in West Des Moines. In fact, you'll find Blue Compass and their digital experts right upstairs if you come visit West48!